TERMS & CONDITIONS

ROOM USE 

  • The counselling sessions are to run for no longer than 50 minutes, to allow for a 10 minute changeover for you and the next therapist to set up and re-set the room.

  • A standard room use agreement applies for when registering

REGISTRATION 
  • We will need one form of identification, a copy of your professional qualification and insurance. Information and copies provided will remain confidential, filed for record only.

 

  • A set of keys will be provided for your use for a £20.00 returnable deposit. 

BOOKING AND CANCELLATION POLICY
  • All bookings are invoiced at the end of each month, and are to be paid in full within 3 working days of issued invoice. Failure to pay within the 3-day period will incur a 5% charge of your total invoice amount.

  • There is a members area to cancel or reschedule your bookings.
     

  • All bookings are charged if they are not cancelled or rescheduled within 24 hours prior to booked sessions.